Cail Bruich is an independent restaurant and as such, our continued viability relies heavily on reservations being honoured by our guests or sufficient notice being given of any changes to plans or reservations.
Seven days before your visit, you will receive an email asking you to confirm your reservation. The reservation is guaranteed only if you confirm at least 48 hours prior to the reservation time.
With your final confirmation, you agree to our cancellation policy, as it is stated below: If a reservation is cancelled less than 48 hours before the reservation time or if the party fails to show, we reserve the right to charge a cancellation fee for the full price of the experience you have booked for. Any charges will be taken from the credit card provided at the time of booking without further notice.
If you are unable to attend your reservation due to self isolating with Covid-19, please contact our reservations team and this visit can be postponed for you.
If your party arrives with fewer guests than what the reservation was booked for, we reserve the right to charge a cancellation fee for the full price of the experience you have booked for, unless the restaurant is notified before 11.00 am on the day of your reservation.
Our tasting menu must be pre-booked to allow sufficient time allocation. We kindly ask that the restaurant is cleared by 16.30 for staff lunch, and 11.45pm for staff travel home.
We accommodate allergies and dietary restrictions with advance notice. If using promotional or gift voucher for part payment of your meal details must be given at time of booking. We are unable to accommodate a FODMAP diet.
Regrettably we are unable to accommodate children under 8 years old. We do not have a children’s menu. Guests under the age of 16 must vacate the restaurant by 8pm inline with our licensing policy.
If you wish to cancel your reservation, we kindly ask you to do so as soon as possible and - as stated above - at least 48 hours before your reservation time. Please note: If you do not receive a cancellation notice within an hour after your cancellation, please contact us. Non-confirmation of your reservation does not automatically cancel your booking.
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